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Last Updated: March 2026 · Verified Numbers

United Airlines
Phone Number & Contact Guide

The complete, verified contact directory for United Airlines — from reservations to baggage, MileagePlus to international lines.

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Main Customer Service
1-866-284-3014
✓ Available 24 / 7
🕐 Verified March 20, 2026. All phone numbers on this page have been cross-checked against United Airlines' official contact directory.

The United Airlines phone number is 1-866-284-3014. This main customer service line is available 24 hours a day, 7 days a week and handles reservations, flight changes, cancellations, refunds, and general travel inquiries. For faster service, call on a Wednesday or Thursday — Mondays typically see the longest wait times. You can also skip the hold queue by texting United's support line.

All United Airlines Phone Numbers

General Customer Service
1-866-284-3014
Reservations, flight changes, cancellations, refunds, and general inquiries.
24 hours · 7 days a week
Flight Status (US & Canada)
1-888-483-9791
Automated flight status updates for domestic and Canadian routes.
24 hours · 7 days a week
Baggage Services
1-888-483-9791
Lost, delayed, or damaged baggage claims and general baggage questions.
24 hours · 7 days a week
MileagePlus Member Service
1-877-677-4359
Award bookings, miles balance, Premier status, and MileagePlus account help.
Mon–Sun 8am–7:30pm CST
Baggage Assistance
1-877-677-4359
Additional baggage assistance line for specific claims and escalations.
24 hours · 7 days a week
Flight Status (Automated)
1-877-677-4359
Automated flight status information for US and Canada departures.
24 hours · 7 days a week
Reservations (Alternate)
1-877-677-4359
Alternate reservations line — often shorter wait times mid-week.
24 hours · 7 days a week
United Club Lounges
1-866-822-5827
United Club membership inquiries, lounge access, and location info.
During business hours
Travel Insurance
1-877-677-4359
Receipts and other travel services-related inquiries.
Business hours
TDD / TTY (Hearing Impaired)
1-877-677-4359
Dedicated TTY/TDD line for travelers with hearing or speech impairments.
24 hours · 7 days a week
PetSafe (Outside US)
1-877-677-4359
Pet travel program inquiries for international passengers.
Business hours
Carbon Offsetting Program
1-877-677-4359
Information on United's eco-skies carbon offset program.
Business hours

How to Reach a Live Person Fast

1
Call 1-866-284-3014

This is the main 24/7 customer service line. Have your confirmation number, flight number, or MileagePlus number ready before calling.

2
Press "0" twice on the automated menu

When the automated voice begins speaking, press 0, then press 0 again. This bypasses most of the automated menu tree.

3
Confirm your travel region

The system will ask if your reservation is within the United States. Say "Yes" for domestic travel or "No" for international to be routed to the correct team.

4
Choose the text option to skip hold

United may offer to continue the conversation via SMS text. This is highly recommended — it saves you from being on hold and creates a written record of your interaction.

5
Wait for the next available agent

Average hold time is around 5 minutes on lighter days. You're now connected to a live agent who can assist with any reservation, refund, or travel issue.

Tips to Minimize Wait Times

📅
Call on Wednesday or Thursday

These are the least congested days. Monday is the busiest — avoid it if your issue isn't urgent.

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Call early morning (6–8 AM CST)

Volume is lowest in the early morning. Avoid afternoons and evenings, especially on travel-heavy days.

✈️
Only call within 72 hours of travel

United actively requests that non-urgent callers wait until closer to departure to reduce queue congestion.

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Use chat for non-urgent issues

United's live chat and virtual assistant handle many tasks — flight changes, seat upgrades, refund status — without hold time.

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Make changes online for free

Booking changes made at united.com are fee-free. Changes made by phone may incur an agent-assisted service charge.

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Use the United app

The United app handles check-in, flight status, boarding passes, and basic rebooking — often faster than any phone queue.

United Airlines International Phone Numbers

Country / Region Phone Number Notes
United States & Canada1-866-284-3014Toll-free, 24/7
United Kingdom+44 207 136 0582International rates apply
Mexico052-800-461-1415Toll-free from Mexico
Japan0120-114-466Toll-free in Japan
Germany0877-677-4359Toll-free in Germany
Australia1300-651-541Local rates apply
China400-883-2133Local rates apply
India000-877-677-4359Toll-free in India
Brazil0800-724-4380Toll-free in Brazil
France0800-727-200Toll-free in France

Other Ways to Contact United Airlines

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Live Chat
Chat with a virtual or live agent through the United app or website. Available 24/7 for most inquiries.
Open on united.com →
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United App
Manage bookings, check in, view boarding passes, track baggage, and rebook disrupted flights.
Download app →
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Twitter / X
DM @United for customer support. Social media agents are often responsive and can escalate issues quickly.
@United →
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MileagePlus Email
Email MileagePlus support directly at mileageplus@united.com for award and account-related issues.
Send email →
📋
Contact Form
Submit complaints, compliments, or requests for documentation via United's online customer contact form.
Submit form →
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Airport Ticket Counter
For same-day travel issues, visit United's ticket counter or gate agent directly at the airport — often the fastest option.
Find airports →

Frequently Asked Questions

What is the United Airlines phone number? ▼
The primary United Airlines customer service phone number is 1-866-284-3014. It is available 24 hours a day, 7 days a week and handles everything from new bookings to refunds, flight changes, and travel disruptions. There is no separate phone number needed for most purposes — this line covers all general inquiries.
Is United Airlines customer service available 24/7? ▼
Yes. The main customer service line (1-866-284-3014) and baggage services (1-888-483-9791) are staffed 24 hours a day, 7 days a week including holidays. Some specialty lines such as MileagePlus (8am–7:30pm CST) and the United Club line have more limited hours.
How do I skip the hold queue and reach a live agent? ▼
Call 1-866-284-3014 and press 0, then 0 when the automated system starts. Then confirm your travel region verbally. At this point, United may offer to continue the conversation by SMS — this is the fastest way to get help. Alternatively, calling on a Wednesday or Thursday morning significantly reduces your expected hold time.
Is there a fee to change my flight over the phone? ▼
United Airlines may charge an agent-assisted service fee for changes made by phone that could otherwise be made for free at united.com. If your change is not time-sensitive, completing it online or via the United app is the cost-free option. If you're within 24 hours of travel or dealing with a disruption, agents will typically waive any additional service fees.
What is the United Airlines MileagePlus phone number? ▼
The dedicated MileagePlus customer service number is 1-877-677-4359, available Monday through Sunday from 8am to 7:30pm CST. This line handles award bookings, miles redemption, Premier status inquiries, and MileagePlus account issues. You can also contact MileagePlus by email at mileageplus@united.com.
What is the best time to call United Airlines? ▼
Wednesday and Thursday see the lowest call volumes. Within those days, calling between 6am and 8am CST yields the shortest hold times. Monday is the busiest day. For non-urgent matters — anything that isn't within 72 hours of your departure — consider using the United app or chat instead of the phone line.
What is the United Airlines baggage phone number? ▼
For lost, delayed, or damaged baggage, call 1-888-483-9791 (24/7) or 1-877-677-4359. For international bags and after-the-fact claims, you can also use United's online baggage tracker at united.com or reach out via the United app. Keep your baggage claim receipt handy when calling.
Can I contact United Airlines by text or chat instead of calling? ▼
Yes. When you call 1-866-284-3014, United's automated system will often offer to move the conversation to SMS text. Additionally, the United app and website both feature live chat. For non-urgent matters, social media DMs to @United on Twitter/X are also monitored by support agents and often result in quicker responses than the phone queue during peak hours.